Frequently Asked Questions
Find quick answers about our dry fruits, juices, oils, orders, returns and more.
Yes—premium grade nuts & berries, sun-dried or slow-roasted and hygienically packed with no artificial colors or preservatives.
No. Our base range is unsalted and unsweetened; flavored variants are clearly labeled.
We use food-grade, oxygen-barrier packs and small-batch roasting to lock in aroma and texture.
Yes, but please check ingredient lists for allergens (tree nuts) and supervise younger children.
Selected juices are cold-pressed to preserve vitamins and natural flavor—see each product page for the method used.
No added sugar; only the natural sweetness of fruit unless a variant explicitly states otherwise.
Unopened: follow the “best before” date. Once opened, keep refrigerated and consume within 2–3 days.
Yes—our PET/Glass bottles are recyclable. Rinse and place in your local recycling stream.
Extra Virgin Olive Oil plus a range of cold-pressed oils like Groundnut, Sesame, and Coconut.
Where stated, yes—cold-pressed, unrefined, and filtered to retain natural nutrients and aroma.
It varies by oil (e.g., groundnut ~225°C, sesame ~210°C, extra virgin olive ~190°C). Choose accordingly for sautéing or deep-frying.
Keep tightly sealed in a cool, dark place away from heat and sunlight.
Orders usually dispatch within 24–48 hours (business days).
Metros: 2–5 business days; other locations: 3–7 business days depending on the carrier.
Yes, COD is available in select pincodes and will show at checkout if eligible.
Unopened and non-perishable items can be returned within 7 days of delivery. Contact support to initiate.
Please share unboxing photos within 48 hours of delivery—we’ll resolve with a replacement or refund.
Typically 5–7 business days after the product is received and inspected.
For safety reasons, opened/consumed products aren’t returnable unless there’s a quality issue verified by our team.
Credit/Debit Cards, UPI, Net-Banking and COD (where available).
Only one coupon code can be applied per order unless otherwise stated.
Network timeouts or bank verification can cause failures; try again or choose another method. If charged but no order, contact support—your amount will auto-revert or we’ll help manually.
Keep airtight in a cool, dry place. For longer freshness, refrigerate or freeze in sealed jars.
Yes—nuts and berries keep well in the fridge. Oils should be stored cool and dark (not freezing).
Varies by item—check the pack. Most nuts/berries last 6–12 months sealed; best consumed soon after opening.
Transfer to an airtight container with minimal headspace and avoid moisture/heat exposure.